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HomeGuest Reviews

Guest Reviews

Have a look at what some of our past guests are saying about us and our beautiful Magical vacation rentals! Based locally just a few miles away from our resorts, we have assembled a diverse and experienced management team. Our team shares a passion for doing things right and delighting our customers with friendly quality service. Our priority is to create magical experiences for our guests that exceed all expectations. We aim for constant feedback from our guests in order to ensure we are meeting their every need!


Jahnika BondJahnika Bond
19:21 19 Jul 22
We rented a home with magical vacations in May of this year. The home itself was beautiful. There were a few hiccups with the pool alarm constantly going off and the condition of the pool itself. Unfortunately we didn't get a chance to enjoy the pool as we had liked because the filter wasn't working properly and the pool was extremely cloudy, therefore we didn't feel comfortable swimming in the pool. Magical did send maintenance out when requested but the pool situation didn't get fixed. Also the grill wouldn't light but again Magical did send someone out. I would definitely say the customer service was good. As far as the rest of the house, it was great. I would suggest having a user manual for guest because trying to figure out the surround sound and the movie theater was somewhat of a headache. It kind of ruined the vacation with us constantly expressing to our kids that they couldn't get in a dirty pool but we did eventually let them get in for a bit. I would definitely stress having a clean pool for the amount of money the home cost. But all in all I would stay with Magical again, given the customer service and responsiveness to rectify any issues you may have.
Brian KilleleaBrian Killelea
15:53 05 Jul 22
Amazing property, excellently maintained, crystal clear pool on arrival. House was bigger and better then the pictures online captured. Reunion is a fantastic community with a ton of amenities. Our house had everything we could ever need for the stay. Concierge was extremely friendly and courteous. Had a door alarm with low battery warning, friendly staff was there right away to replace them. Spoke to concierge a few times and they were very friendly and prompt. I had read some negative reviews from before and those were just not any part of our experience with Magical Vacation Homes. Everything exceeded our expectations and we are already planning next years dates.
Brittney MayBrittney May
07:16 23 Jun 22
We stayed in one of their homes through Airbnb in May 2022. We were there for 14 days. The home itself was nice, and had lots of space for our group of 16, however the pool and hot tub we paid to have heated, was not heated. We spent HOURS on the phone with management, and it was never resolved. They did refund us the pool heat fee which is good, but for the amount of time we wasted trying to resolve it during our vacation, we just expected more compensation. And they would BARELY give us the refund. So many things were broken (kitchen trash can, toaster, microwave, doors, holes in walls, pool furniture, ripped up front yard), it was not clean, spots on the carpet. The list just goes on. They also had people speeding through the streets, loud residents and parties going on at late hours in the night. The only thing (other than space) we enjoyed, was the Oasis clubhouse and pools. Great pools, and great food! Save yourself the money and stay somewhere else though.
Ashley SteadmanAshley Steadman
17:56 19 Jun 22
Stayed in “The White House” and had the best time. Pool and backyard are amazing. Amenities have so much for everyone in the family to do! Beds were so comfortable. It was the perfect trip!
Dawn PurvisDawn Purvis
18:54 20 Apr 22
We have not completed our stay yet. We booked TR_058M | Champions Gate for 4 nights in May. (I will do another review after we stay) I did want to give a review for the amazing customer service we received when booking our stay through Magical Vacation Homes. Ada Garcia is a breath of fresh air and the most helpful agent I have had the pleasure of dealing with. After weeks of trying to book a place to stay, I had horrible experiences through other booking sites. Ada immediately messaged me back then called me to speak to me directly. She spent hours helping me with the booking. She eased my mind about the trip and I never felt rushed during our conversations. If you need a vacation home in Orlando area, send Ada a message!