Staff was very efficient. I only had email communication with your staff, however my e-mails were answered in less than an hour, which definitely helps in planning a vacation.
I will say, we have been renting vacation homes since 2000. The first was at Windsor Palms the rest have been in Windsor Hills. We come every year and have rented condos, townhomes and up to 6 bedroom villas. This year was our first time with Magical Vacation Homes, as we have rented in the past with the same rental company. I found the quality of the homes to be on a higher standard from Magical Vacation Homes vs. what the other rental company offered and WAY cleaner. It appears that most units we have rented with a stand alone shower in the main bathroom can use a little updating with the shower doors. Other than that and lacking a few kitchen things, like measuring cups and spoons, I found the overall experience with your company far exceeded that of the other rental company, and your check in and check out process was the best part of all. We all ready started looking at our next vacation in 2017 and will definitely be renting with your company again.
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