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COVID -19 Updates

Our Commitment to You and Your Safety


The health and safety of our guests, homeowners, and our magical team continue to be our top priority, and that's why we have implemented the SafeHome Program into our cleaning practices. We have also adopted new flexible policies to help you make the best decisions for your family.

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Get To Know The Magical Team We Love What We Do & Appreciate The People We Serve

SENIOR LEADERSHIP

LEIGH

PRESIDENT
  • Hometown: England
  • Hobby: Fishing and soccer
  • Favorite Things To Do: Spending time with my family

TERRI

VICE PRESIDENT
  • Hometown: Canada
  • Hobby: Crafts and working with my 2 children
  • Favorite Things To Do: Traveling with my family

VALERIE

OFFICE MANAGER
  • Hometown: London, England
  • Hobby: Traveling around the world
  • Favorite Things To Do: Spending time with my grandchildren

CHARLES

OPERATIONS MANAGER
  • Hometown: New York
  • Hobby: DIY projects with my family
  • Favorite Things To Do: Going golfing with my buddies

ADMINISTRATION TEAM

JENNIFER

ADMIN ASSISTANT
  • Hometown: San Pedro de Macoris, Dominican Republic
  • Hobby: Cooking and spending time with my family
  • Favorite Things To Do: Going to the water parks and Walt Disney World®

JOANNIE

ADMIN ASSISTANT
  • Hometown: Leominster, Massachusetts
  • Hobby: Going to the beach
  • Favorite Things To Do: Hanging out at the theme parks

MARKETING TEAM

MELISSA

ONLINE MARKETING SPECIALIST
  • Hometown: San Pedro de Macoris, Dominican Republic
  • Hobby: Traveling, cooking, and binge-watching shows on Netflix
  • Favorite Things To Do: Going to eat at Old Town food trucks

MYEISHA

ONLINE MARKETING SPECIALIST
  • Hometown: Okinawa, Japan
  • Hobby: Binge-watching movies, photography, and crafting
  • Favorite Things To Do: Exploring any new vegan restaurants

NICOLETTE

ONLINE MARKETING SPECIALIST
  • Hometown: Philadelphia, Pennsylvania
  • Hobby: Attending concerts, traveling, and park-hopping
  • Favorite Things To Do: Visiting Downtown Orlando and trying new dishes at local, small-business restaurants

RESERVATIONS AGENTS

AMANDA

RESERVATIONS LEAD
  • Hometown: Hollywood, Florida
  • Hobby: Plants and traveling
  • Favorite Things To Do: Exploring Orlando's restaurants

HEATHER

RESERVATIONS AGENT
  • Hometown: Castle Rock, Colorado
  • Hobby: Drawing, painting, and photography
  • Favorite Things To Do: Going to the Walt Disney World® Resort theme parks

ALISON

RESERVATIONS AGENT
  • Hometown: Ann Arbor, Michigan
  • Hobby: Golfing, video games, journaling, and reading
  • Favorite Things To Do: Park-Hopping

CASSANDRA

RESERVATIONS AGENT
  • Hometown: Franklin, Virginia
  • Hobby: Writing, reading, and trying new foods
  • Favorite Things To Do: Spending time in the Wizarding World of Harry Potter

OPERATIONS TEAM

TAMMY

OPERATIONS ADMIN
  • Hometown: St. Albans Hertfordshire, England
  • Hobby: Swimming, watching movies, and traveling
  • Favorite Things To Do: Going to the beach and hanging out with family and friends

ALAN

SYSTEM ADMINISTRATOR
  • Hometown: London, United Kingdom
  • Hobby: Kayaking and technology
  • Favorite Things To Do: Going to the theme parks

VICTORIA

OWNER & GUEST LIAISON
  • Hometown: Barto, Pennsylvania
  • Hobby: Traveling and spending time with family
  • Favorite Things To Do: Visiting new places in Orlando

BARBINO

MAINTENANCE SUPERVISOR
  • Hometown: Jarabacoa, Dominican Republic
  • Hobby: Sports and building houses
  • Favorite Things To Do: Traveling

FRANCISCO

MAINTENANCE TECH
  • Hometown: Puerto Rico
  • Hobby: Practicing my soccer skills
  • Favorite Things To Do: Exploring everything exciting in the Orlando-area

CARMEN

PROPERTY INSPECTOR
  • Hometown: Homestead, Florida
  • Hobby: Relaxing and watching TV
  • Favorite Things To Do: Going shopping and spending quality time with my family

BRANDON

MAINTENANCE TECH
  • Hometown:
  • Hobby:
  • Favorite Things To Do:
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