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COVID -19 Updates

Our Commitment to You and Your Safety


The health and safety of our guests, homeowners, and our magical team continue to be our top priority, and that's why we have implemented the SafeHome Program into our cleaning practices. We have also adopted new flexible policies to help you make the best decisions for your family.

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Get To Know The Magical Team We Love What We Do & Appreciate The People We Serve

SENIOR LEADERSHIP

LEIGH

PRESIDENT
  • Hometown: England
  • Hobby: Fishing and soccer
  • Favorite Things To Do: Spending time with my family

TERRI

VICE PRESIDENT
  • Hometown: Canada
  • Hobby: Crafts and working with my 2 children
  • Favorite Things To Do: Traveling with my family

VALERIE

OFFICE MANAGER
  • Hometown: London, England
  • Hobby: Traveling around the world
  • Favorite Things To Do: Spending time with my grandchildren

CHARLES

OPERATIONS MANAGER
  • Hometown: New York
  • Hobby: DIY projects with my family
  • Favorite Things To Do: Going golfing with my buddies

ADMINISTRATION TEAM

JENNIFER

ADMIN ASSISTANT
  • Hometown: San Pedro de Macoris, Dominican Republic
  • Hobby: Cooking and spending time with my family
  • Favorite Things To Do: Going to the water parks and Walt Disney World®

JOANNIE

ADMIN ASSISTANT
  • Hometown: Leominster, Massachusetts
  • Hobby: Going to the beach
  • Favorite Things To Do: Hanging out at the theme parks

MARKETING TEAM

MELISSA

ONLINE MARKETING SPECIALIST
  • Hometown: San Pedro de Macoris, Dominican Republic
  • Hobby: Traveling, cooking, and binge-watching shows on Netflix
  • Favorite Things To Do: Going to eat at Old Town food trucks

MYEISHA

ONLINE MARKETING SPECIALIST
  • Hometown: Okinawa, Japan
  • Hobby: Binge-watching movies, photography, and crafting
  • Favorite Things To Do: Exploring any new vegan restaurants

NICOLETTE

ONLINE MARKETING SPECIALIST
  • Hometown: Philadelphia, Pennsylvania
  • Hobby: Attending concerts, traveling, and park-hopping
  • Favorite Things To Do: Going to Downtown Orlando and tasting new foods at local, small-business restaurants

NICOLE

MARKETING ASSISTANT
  • Hometown: Monroe, New York
  • Hobby: Reading, traveling, and listening to music
  • Favorite Things To Do: Exploring different attractions in the Kissimmee-area

RESERVATIONS AGENTS

HEATHER

RESERVATIONS AGENT
  • Hometown: Castle Rock, Colorado
  • Hobby: Drawing, painting, and photography
  • Favorite Things To Do: Going to the Walt Disney World® Resort theme parks

MARYANN

RESERVATIONS AGENT
  • Hometown: Caracas, Venezuela
  • Hobby: Traveling, snorkeling, and swimming
  • Favorite Things To Do: Exploring the Orlando-area and trying new foods

GRACE

RESERVATIONS AGENT
  • Hometown: Davenport, Florida
  • Hobby: Knitting, painting, sewing, and cruising
  • Favorite Things To Do: Trying new foods in the Kissimmee-area

BLAKE

RESERVATIONS AGENT
  • Hometown: Berlin, Connecticut
  • Hobby: Playing/watching sports and traveling
  • Favorite Things To Do: Going to new restaurants and spending time with family and friends

OPERATIONS TEAM

TAMMY

OPERATIONS ADMIN
  • Hometown: St. Albans Hertfordshire, England
  • Hobby: Swimming, watching movies, and traveling
  • Favorite Things To Do: Going to the beach and hanging out with family and friends

ALAN

SYSTEM ADMINISTRATOR
  • Hometown: London, United Kingdom
  • Hobby: Kayaking and technology
  • Favorite Things To Do: Going to the theme parks

BARBINO

MAINTENANCE SUPERVISOR
  • Hometown: Jarabacoa, Dominican Republic
  • Hobby: Sports and building houses
  • Favorite Things To Do: Traveling

FRANCISCO

MAINTENANCE TECH
  • Hometown: Puerto Rico
  • Hobby: Practicing my soccer skills
  • Favorite Things To Do: Exploring everything exciting in the Orlando-area

CARMEN

PROPERTY INSPECTOR
  • Hometown: Homestead, Florida
  • Hobby: Relaxing and watching TV
  • Favorite Things To Do: Going shopping and spending quality time with my family