The only experience I had was when we would leave or come to the resort. Extremely friendly people.
I had an outstanding time the week I stayed. The indoor as well as outdoor space was spectacular. I went down with my family (a total of 13 people) and in a way the house was too big as we didn't use 4 of the bedrooms. The house came filled with everything needed.
I left a cooler in the home and returned 45 mins later. The door was locked and cleaners gone. A young lady at reservations unlocked the door for me and I was able to get my cooler. I was very grateful she did that.
It was a great place to stay. The beds were comfortable, the kitchen well equipped. The only down side was the light switches were low and accessible to my 2 year old. He had fun turning on and off all the lights.
The team member I spoke with regarding an issue with the door lock was able to remotely program the door. Issue was resolved in minutes.
This was the 11th property I have rented in reunion and is now the family favorite. The Star Wars theater, diner themed recreation room and themed bedrooms were amazing, however the highlight was my kids stating that they felt at home in a rental. The owners thought of everything and it is obvious they want their guests to feel welcome. We will be back soon!
Team was very professional, friendly, and promptly took care of my reported issues. Even if they couldn't fix it immediately, they made sure I knew the issue and why it couldn't be fixed immediately.
My family enjoyed our stay at your property and were thrilled with the property and its features. We will be making this our annual family vacation and whenever we're in the area, we will be booking with the Magical Vacation Homes site and properties. The Reunion Resort was magnificent. All homes were luxurious and had individual character; not your typical cookie-cutter subdivision or resort location.