About Us

Established in 2007, Magical Vacation Homes is a family owned and operated business that welcomed over 16,000 guests within the last year. We started out as owners renting our personally owned Windsor Hills and Reunion properties. Today we manage and offer the best of over 200 Windsor Hills, Champions Gate and Reunion Resort. Based locally in Davenport, we have assembled a diverse and experienced management team. Our team shares a passion for doing things right and delighting our customers with friendly, quality service, and affordable prices.

Our values are simple. We offer commitment to quality, friendliness of staff, and cleanliness of our vacation homes, all at affordable prices. Our priority is to create Magical experiences for our guests that exceeds all expectations. We aim for constant feedback from our guests in order to ensure we are meeting their every need. If we were a person, we'd likely be described as honest, sincere and likeable. We are fun-loving. We like who we are. We love what we do. And we appreciate the people we serve.


Our Team

Leigh Bateman

Terri Bateman
Vice President




Bernie Olliff
General Manager


Valerie Olliff

Office Manager

Lou Aponte
Operations Manager


Bruna Nassiff
Sales Admin Coordinator


Jennifer Genao
Admin Assistant


Melissa Genao
Sales & Marketing


Heather McCumber
Reservations Agent


Ashley Guidry
Reservations Agent


Libby Pennell
Reservations Agent


Jason Allen


Kelly Delaney
Operations Coordinator


Julie Boswell
Property Inspector


Teresa Espinosa
Property Inspector


Carmen Lima
Property Inspector


Angela Kane
Property Inspector


Ana Chavarria
Elite Series Inspector


Barbino Genao
Property Maintenance


Christian Rosario
Property Maintenance


Luis Malave
Property Maintenance


Angel Maldonado
Property Maintenance


Cristian Martinez
Property Maintenance


Josh Greenlees
Property Maintenance


Our Location
Our offices are conveniently located just 0.5 miles from Reunion Resort, 4 miles from Windsor Hills Resort, and 12 miles to Champions Gate. The benefit of our close location allows us to serve our Guests faster, ensuring that every possible guest service that may occur during their stay can be solved quickly and efficiently. The added benefit of being a local company is that we have a reputation for success, so every Guest can be sure that they’re stay is a Magical one!