Guest Services

Here at Magical Vacation Homes we want to make sure that every family experiences the magic behind a dream family vacation, leaving you with hundreds of magical memories for years to come! Our concierge team is your genie in a bottle, except this time the wishes are endless.

Pre-Arrival Information
You can get to the parks more quickly and spend more time in the sun when you plan ahead for your arrival to Orlando. As a valued customer we anticipate your needs by making valuable suggestions on everything from equipment rental, dining and shopping, to activity ideas and time and money saving tricks. You will be guided through every detail, including your reservation information for a safe and stress free arrival and check-in.

Guest Information Guide
Each one of our vacation rentals contains a very useful and informative information guide offering advice and ideas for the perfect stay in Florida. Some of the helpful information within your guest book will include:

  • Resort and Facility Information
  • Important Arrival and Departure Tips
  • Important Telephone Numbers
  • Property Details and Information
  • Vacation Safety and Security Facts
  • Orlando and Kissimmee Local Area Guide
  • Disney Park Information
  • Disney Ticket Information
  • Orlando Attractions Information
  • Driving Tips for Guests from Outside the USA
  • Important Notices and Checklists

Local Area Guide
We have the magic touch here at Magical Vacation Homes! We want to ensure you have an absolutely magical vacation with your family. Orlando is full of attractions and entertainment and with a short time here on your vacation you will be spoiled for choice! We can help you zone in on the biggest hits here in Orlando and what activities would be perfect for your family vacation. You will find our local area guide on our website has an abundance of information on any and every attraction here in Orlando. Start planning your vacation before you arrive and ensure you squeeze everything in you can!
We also love to share ideas on how you may add the extra magic touch on your family vacation to truly relax on your vacation! With offerings such as daily maid service, personal Chefs, personalized grocery delivery, VIP Disney Tours, luxury car rental and more, you will have the opportunity to create the magical vacation of your dreams. We believe in let us find yours! To view these services please click here

Attraction Tickets
Kissimmee Guest Services is the most trusted name in attraction tickets! They have been in business since 1997 and are located in Disney's Town of Celebration. In fact, they are the ONLY authorized ticket reseller located directly on Walt Disney World property. They offer a Low Price Guarantee on all of their ticketing including Walt Disney World, SeaWorld, Universal Orlando, Legoland Florida, Kennedy Space Center, Pirates Dinner Adventure and other Central Florida area attractions.

Why buy your tickets from KGS?
If you are bringing the family to Orlando you are going to need Theme Park and Attraction tickets! Orlando is the most popular family destination in the world and it's fair to say that you and your family will be standing in a few long lines during your visit, so why should the line for tickets be the first! They can help!

What is the KGS low price guarantee?
They are so confident that they have the best prices, they will guarantee it in writing. The KGS low price guarantee states that if you find a cheaper ticket somewhere else, they'll match the price or refund the difference - even after you have already used the ticket. They will save you time at the gate AND they will save you money - Guaranteed! So go ahead and purchase your tickets today!

Call today or Click Above! Don't forget to mention rate code: MVH to receive your magical discount!

950 Celebration Blvd. Suite H, Celebration, FL 34747
Local: 321-939-2057 | UK: 02084-324-024