About Us

Established in 2007, Magical Vacation Homes is a family owned and operated business that welcomed over 16,000 guests within the last year. We started out as owners renting our personally owned Windsor Hills and Reunion properties. Today we manage and offer the best of over 200 Windsor Hills, Champions Gate and Reunion Resort. Based locally in Davenport, we have assembled a diverse and experienced management team. Our team shares a passion for doing things right and delighting our customers with friendly, quality service, and affordable prices.


Our values are simple. We offer commitment to quality, friendliness of staff, and cleanliness of our vacation homes, all at affordable prices. Our priority is to create Magical experiences for our guests that exceeds all expectations. We aim for constant feedback from our guests in order to ensure we are meeting their every need. If we were a person, we'd likely be described as honest, sincere and likeable. We are fun-loving. We like who we are. We love what we do. And we appreciate the people we serve.
 
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Our Team


Leigh Bateman
President
 

Terri Bateman
Vice President

 

 

 

Bernie Olliff
General Manager

 

Valerie Olliff

Office Manager
 

Lou Aponte
Operations Manager

 

Bruna Nassiff
Sales Admin Coordinator

 

Jennifer Genao
Admin Assistant

 

Melissa Genao
Sales & Marketing
Assistant

 

Heather McCumber
Reservations Agent

 

Ashley Guidry
Reservations Agent

 

Libby Pennell
Reservations Agent

 

Jason Allen
Concierge

 

Kelly Delaney
Operations Coordinator

 

Julie Boswell
Property Inspector

 

Teresa Espinosa
Property Inspector

 

Carmen Lima
Property Inspector

 

Angela Kane
Property Inspector

 

Ana Chavarria
Elite Series Inspector

 

Barbino Genao
Property Maintenance

 

Christian Rosario
Property Maintenance

 

Luis Malave
Property Maintenance

 

Angel Maldonado
Property Maintenance

 

Cristian Martinez
Property Maintenance

 

Josh Greenlees
Property Maintenance

 
     
 


Our Location
Our offices are conveniently located just 0.5 miles from Reunion Resort, 4 miles from Windsor Hills Resort, and 12 miles to Champions Gate. The benefit of our close location allows us to serve our Guests faster, ensuring that every possible guest service that may occur during their stay can be solved quickly and efficiently. The added benefit of being a local company is that we have a reputation for success, so every Guest can be sure that they’re stay is a Magical one! 

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